Creating natural dialogs in the carnegie mellon communicator system

نویسندگان

  • Alexander I. Rudnicky
  • Eric H. Thayer
  • Paul C. Constantinides
  • Chris Tchou
  • R. Shern
  • Kevin A. Lenzo
  • W. Xu
  • Alice Oh
چکیده

The Carnegie Mellon Communicator system helps users create complex travel itineraries through a conversational interface. Itineraries consist of (multi-leg) flights, hotel and car reservations and are built from actual travel information for North America, obtained from the Web. The system manages dialog using a schema-based approach. Schemas correspond to major units of task information (such as a flight leg) and define conversational topics, or foci of interaction, meaningful to the user.

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تاریخ انتشار 1999